Madonna Rehabilitation Specialty Hospital-Omaha is a 32-bed facility for treating patients 19 years or older with complex medical conditions.
Madonna's team of highly specialized physiatrists, therapists, rehabilitation nurses, clinicians and researchers work with the most advanced technology and equipment to help each person achieve the highest level of independence.
Madonna Rehabilitation Specialty Hospital-Omaha
17500 Burke St.
Omaha, NE 68118
Toll Free: 884.797.3422
Language / Communication
Madonna believes we must be receptive and responsive to our patients’ and their families’ cultural backgrounds, preferred language and styles of communication in order to provide the highest quality of care. Dignity and respect are the foundation of our interactions with you and your family.
It is the goal of Madonna to create and maintain a culture in which patients and staff are able to openly and accurately exchange information. If you or your family has limited English proficiency, we will provide language assistance.
Madonna contracts with professional interpretive services through Internal Communications Incorporated and The Nebraska Commission for Deaf or Hard of Hearing. Such services will be provided by qualified language interpreters, sign language interpreters and telephonic interpretation. This means you can be assured the message is delivered completely and accurately, any cultural biases are removed, and your confidentiality is maintained. It also means that we can be assured we are understanding and meeting your needs.
For help with your communication needs, please contact any one of our staff members.
Madonna Rehabilitation Hospitals complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Madonna Rehabilitation Hospitals does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Madonna Rehabilitation Hospitals:
If you need these services, contact the Vice President of Human Resources or Director of Quality and Risk Management.
If you believe that Madonna Rehabilitation Hospitals has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Davina Shutzer-Hill, Director of Quality and Risk Management, 5401 South Street, Lincoln, NE 68506, P: 402-413-3000, TTY 1-800-833-7352, F: 402-413-4882, email@example.com . You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Davina Shutzer-Hill, Director of Quality and Risk Management is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
1-402-432-867 (TTY: 1-800-833-7352)